Last Updated: 28-11-2025
EcoStar Supply Solutions – British Columbia, Canada
info@ecostarsupplysolutions.com

EcoStar Supply Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our business.

1. Information We Collect

We collect the following types of information:

Personal Information

Provided voluntarily through forms, including:

  • Name
  • Email address
  • Phone number
  • Organization / Business name
  • Inquiry details

Automatically Collected Data

When you visit our website, certain data is collected automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Cookies and analytics data

Business & Procurement Information

If you contact us for institutional or government supply, we may collect:

  • Procurement requirements
  • Delivery addresses
  • Documentation needed for quotations or contracts

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support
  • Process orders or send product information
  • Share capability statements or procurement documents
  • Improve website performance and user experience
  • Send updates related to services (only with consent)
  • Maintain records for business, legal, and compliance purposes

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies to:

  • Analyze website performance
  • Enhance user experience
  • Improve navigation and content

You may disable cookies through your browser settings.

4. Sharing of Information

We only share your information with:

  • Trusted service providers (hosting, analytics, email services)
  • Logistics partners for delivery
  • Government procurement platforms (only if required and with your permission)

We do not share information for marketing purposes without consent.

5. Data Storage & Security

We take appropriate security measures to protect your data from unauthorized access, misuse, or loss.
However, no online transmission is 100% secure, and we recommend taking precautions when sharing personal information.

6. External Links

Our website contains external links (e.g., Amway, SAM.gov, BC Bid).
We are not responsible for the privacy practices of other websites.

7. Your Rights

Depending on your location, you may request to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data
  • Withdraw consent for communication

You can contact us anytime at info@ecostarsupplysolutions.com to exercise these rights.

8. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Meet legal, tax, and compliance obligations

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

EcoStar Supply Solutions
📧 info@ecostarsupplysolutions.com
📍 British Columbia, Canada